Contact Us

At Rebellatia, we believe in making connections that go beyond business. Whether you have questions about our products, need support with an order, or want to share your thoughts, we are here to help. Your satisfaction is our priority, and we want to ensure that you have a seamless experience with us.

Get in Touch

We're always happy to hear from our customers, partners, and anyone interested in learning more about our home textiles. Whether it's for a general inquiry, product advice, or assistance with an order, our dedicated team is here to provide support and guidance. Here's how you can reach us:

📞Phone Support

For direct and immediate assistance, you can contact us by phone. Our customer support team is ready to help answer your questions or resolve any issues you may have.

Phone: +86 185 0628 9446

Our team is available to assist you during business hours.

Monday through Friday, 9:00 AM to 6:00 PM.

📧Email Support

For non-urgent matters, inquiries, or more detailed questions, email is a great way to contact us. Our team aims to respond to all email inquiries within 24 hours on business days.

Email: rebellatia@hotmail.com

If you have any concerns or feedback, please feel free to email us. Whether you need help with a recent order, have product-related questions, or want to know more about Rebellatia, we’re here to assist.

📍Office Address

If you need to reach us by mail or would like to visit us in person, our office is in Suzhou, Jiangsu Province. Please note that visits are by appointment only; kindly contact us in advance.

Address: Room 1607, Building 19, 3188 Renmin Road, Gusu District, Suzhou, Jiangsu Province, China

Customer Support Hours

We want to make sure you can get what you need when you need it. Our customer support team is available during the following hours:

  • Monday to Friday: 9:00 AM - 6:00 PM 

If you reach out outside of our regular operating hours, don’t worry! You can still send us an email, and our team will get back to you as soon as possible during the next business day.

Why Contact Us?

There are many reasons why you might want to get in touch with Rebellatia, and we’re happy to assist with any of the following:

  • Product Inquiries: Suppose you have questions about our products—whether it’s regarding materials, sizes, or colors—our team is here to provide all the details you need. From luxurious bedding to soft towels, each product has its own unique features, and we’re happy to help you find the perfect one for your home.
  • Order Support: Need help tracking your order? Did something wrong with your shipment? Whether you want to check the status of a current order or need to modify or cancel one, our customer support team is ready to assist. We want to make sure your shopping experience is as smooth as possible.
  • Returns and Exchanges: If you’re not completely satisfied with your purchase, we’re happy to assist with returns or exchanges. We want you to love your Rebellatia products, and we make the return process as easy and stress-free as possible.
  • Collaboration and Business Inquiries: If you’re interested in a partnership or collaboration, whether you’re a retailer, designer, or manufacturer, we’d love to hear from you. Rebellatia is always open to exciting new business opportunities and partnerships that align with our values and vision.
  • General Feedback and Suggestions: We are constantly striving to improve. If you have feedback about our products, services, or website, we’d love to hear from you. Your input helps us create better experiences for our customers and ensures we continue to provide high-quality home textiles.

Our Commitment

At Rebellatia, our commitment goes beyond providing high-quality products. We are dedicated to ensuring that every interaction with our brand is positive, seamless, and rewarding. Our customer support team is here to assist you at every step of your journey, from discovering the perfect product to ensuring smooth delivery and post-purchase care.

  • Quality Assurance: We stand behind the quality of every product we sell. From the moment you purchase an item, you can be confident that it has been crafted with the utmost care and attention to detail.
  • Customer-Centered Service: We are committed to offering exceptional customer service. Whether you have a question about your order, need assistance with choosing a product, or require a return, our team is here to ensure you receive the best support.
  • Sustainability and Ethical Practices: Our commitment to quality extends to our sourcing and manufacturing practices. Rebellatia is dedicated to ethical business practices, including the use of sustainably sourced materials and fair labor practices throughout our supply chain.

We’re constantly improving our processes and product offerings to provide you with the best experience possible.

Thank you for choosing Rebellatia

We want to express our sincere gratitude to all of our customers for choosing Rebellatia. Without your trust and support, we wouldn’t be where we are today. Your satisfaction is at the heart of everything we do, and we strive to create products and services that enhance your life and home.

Whether you're a long-time customer or a first-time shopper, we are committed to making your experience with Rebellatia exceptional. You're an essential part of our support, and we look forward to continuing to serve you with high-quality home textiles you can trust and enjoy for years to come.